Physicians Revenue Cycle Management
Frequently Asked Questions
Answers to common questions about our medical billing, credentialing, care programs, MIPS support and data security.
About PRCM
General questions
What is PRCM’s experience in medical billing?
Physicians Revenue Cycle Management has more than 25 years of experience in medical billing, practice solutions and management consulting.
What services does PRCM offer?
We offer medical billing and revenue cycle management, medical billing audits, provider credentialing, remote patient monitoring, chronic care management, MACRA/MIPS services, accounting and taxation, practice management and healthcare digital marketing.
What types of practices do you work with?
We support independent physicians, small practices and multi-specialty groups across more than 40 specialties. See our specialties.
Where are you located?
Our office is at 550 E Boughton Rd., Bolingbrook, IL 60440. We support practices in the Chicago area and beyond.
Will we work with a dedicated team?
Yes. Every member of our staff works directly with the practices they serve, so you’ll work with people who understand your practice.
Billing
Medical billing and revenue cycle
How can outsourcing billing help our practice?
A dedicated billing partner can improve collections, speed up payments, reduce denials and lower your cost to collect, while freeing your staff to focus on patients. Compare outsourced vs. in-house billing.
What happens to our existing A/R when we switch?
We review outstanding claims during onboarding and create a plan to work existing A/R so nothing is missed during the transition.
Do you handle denials and appeals?
Yes. We work denials, correct and resubmit claims, file appeals and fix the root causes that create denials in the first place.
What reports will we receive?
You’ll receive regular reporting on collections, A/R aging, denials and key performance indicators, with access to dashboards.
Credentialing & programs
Credentialing, care programs and MIPS
How long does provider credentialing take?
It varies by payer and state and can take several months, which is why we recommend starting as early as possible. Learn about our credentialing services.
Can you help us launch remote patient monitoring or chronic care management?
Yes. We help practices identify eligible patients, set up workflows, document requirements and bill compliantly. See RPM and CCM.
Can you manage our MIPS reporting?
Yes. Our MACRA services cover eligibility, measure selection, performance monitoring and submission. Learn more.
Security
Data security and compliance
How does PRCM protect patient data?
We follow HIPAA requirements, sign business associate agreements with our clients and use secure systems and processes to protect patient information.
Will you sign a business associate agreement?
Yes. A business associate agreement is part of every client relationship that involves protected health information.
Still have questions?
Our team is happy to talk through your practice’s needs.